Our Commitment to You - Our Customer
TRC, Inc. has strived to provide services to its customers over the past 12 years in a
manner that is beneficial to the customer and brings integrity to the certification process.
As such, our management is committed to ensuring impartiality of all of certification program offerings.
TRC's management, including its personnel and contract auditors, do not engage in activities that would
pose or be perceived as being a conflict of interest. The intent of 3rd party certification is to ensure
integrity and objectivity of the processes. TRC does not provide management systems' consulting for its
clients but we are more than happy to recommend a person or organization in your area that can assist you
in both internal audit programs and management system development and implementation. However, the recommendation in
no way means that use of that person or organization would ensure certification success with TRC nor do we compensate consultants or consultant organizations for their assistance in your organization management system activities.
Our Advisory Board oversees the activities of our business including assisting our organization in identifying potential or
perceived conflict of interest. On at least an annual basis, or sooner if necessary, our Advisory Board or Impartiality Committee
meet to discuss elements of conflict of interest to ensure that we continue to provide our services with objectivity.
TRC will not provide services to an organization where there is a conflict of interest. This includes
the use of audit personnel that have been involved in directly providing consulting, specific training, or internal audit activities
with the client organization. TRC will not provide services to an organization where the certification process cannot be provided in such
a manner so as to remove any persons from the activities associated with certification and the decisions to certify. If there is a relationship
that exists between the personnel involved in the certification process, it must be disolved at least 2 years for the conflict of interest
to not be considered an impact on objectivity or impartiality.
The monetary exchange for the services TRC provides is considered a potential
risk to impartiality. To address this risk, the TRC advisory board, management, personnel, and auditors do not have ownership in the
organization in any capacity. The main shareholder of our parent company, Aerocert, Inc., is not involved in the certification processes of
organization. Further, personnel directley involved in the certification process are paid for their employment or contracted on a volunteer basis
and are not compensated for ensuring certification growth within the organization.
TRC requires its management, personnel, advisory board members, and auditors to reveal any situation which may be perceived as a conflict
of interest to its certification program. Our clients are expected to assist TRC in ensuring its programs are impartial. If you believe that there
may be a potential for a conflict of interest, we encourage you to contact us immediately. Ensuring continued integrity of accredited certification programs
requires participation by all stakeholders in the process.